Basically, there is no legal claim of the participant on the cancellation of a ticket. In certain cases, it may happen that tickets are canceled by the host.
Basically, there is no legal claim of the participant on the cancellation of a ticket. In certain cases, it may happen that tickets are canceled by the host.
As an organizer you can cancel tickets, even if there is no legal obligation to do so.
To cancel a ticket, proceed as follows:
Canceled tickets are automatically available for sale again. If the tickets were linked to seats, they will also be released.
If an event is canceled, the organizer may be required to reimburse the ticket price to the participants. Depending on the contractual relationship between the organizer and the participant, this reimbursement obligation may also include the fees incurred. See Event Cancellation
The organizer can optionally offer customers a cancellation insurance. At most, this insurance stipulates under what conditions and under what conditions tickets can be canceled.
Do you have questions? Our team can help: Contact us.