The easiest way to validate the tickets is the Eventjet Scann App, which is unlocked for all price models.
The app is designed as a mobile website and can be used for both Android and IOS devices.
To validate the tickets, proceed as follows:
1. Open a browser on your smartphone (Firefox, Chrome, Safari, etc.)
The app is optimized for use with Chrome and Firefox
2. Enter the following URL in the browser line of your smartphone:
3. Enter the mobile scanning code of the event you want to scan, e.g. v_123456789
If you do not know the Mobile Scancode of your event, follow these steps:
- In the main menu (left) click on the menu item “Events”
- Click on the event whose tickets you want to validate
- Click on the tab Event
- Copy the Mobile Scanning Code e.g. v_123456789
4. Click “Start Scanning” The device will now download all tickets to the device. This can take a few seconds.
Make sure the Scan App has permission to access the camera. If this permission is missing, the app can not validate the tickets.
5. Focus on the QR code printed on the ticket with the device.
Keep a distance of about 20 cm between the device and the ticket so that the camera can focus well. In low light conditions, the function of the camera is often not guaranteed.
6. The device automatically validates the ticket